{"id":1495,"date":"2023-03-15T16:34:08","date_gmt":"2023-03-15T14:34:08","guid":{"rendered":"https:\/\/cryptown.eu\/?page_id=1495"},"modified":"2023-03-16T12:53:26","modified_gmt":"2023-03-16T10:53:26","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/cryptown.eu\/cs\/refund_returns\/","title":{"rendered":"Vr\u00e1cen\u00ed zbo\u017e\u00ed a reklamace"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1495\" class=\"elementor elementor-1495\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1bdce8e2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1bdce8e2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-468c8f4e\" data-id=\"468c8f4e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-74e640d0 elementor-widget elementor-widget-text-editor\" data-id=\"74e640d0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p><strong>VR\u00c1CEN\u00cd ZBO\u017d\u00cd<\/strong><\/p>\n<p>M\u00e1me 14 denn\u00ed lh\u016ftu pro vr\u00e1cen\u00ed zbo\u017e\u00ed, co\u017e znamen\u00e1, \u017ee po obdr\u017een\u00ed polo\u017eky m\u00e1te 14 dn\u00ed na to, abyste po\u017e\u00e1dali o vr\u00e1cen\u00ed.<\/p>\n<p>Aby bylo mo\u017en\u00e9 zbo\u017e\u00ed vr\u00e1tit, mus\u00ed b\u00fdt ve stejn\u00e9m stavu, v jak\u00e9m jste jej obdr\u017eeli, neno\u0161en\u00e9 nebo nepou\u017eit\u00e9, s visa\u010dkami a v p\u016fvodn\u00edm obalu. Budete tak\u00e9 pot\u0159ebovat \u00fa\u010dtenku nebo doklad o koupi.<\/p>\n<p>Chcete-li zah\u00e1jit vr\u00e1cen\u00ed, m\u016f\u017eete n\u00e1s kontaktovat na adrese support@cryptown.eu. Vezm\u011bte pros\u00edm na v\u011bdom\u00ed, \u017ee vratky je t\u0159eba zaslat na n\u00e1sleduj\u00edc\u00ed adresu:<\/p>\n<p>Kaprova, Praha 1, 11000, \u010cesk\u00e1 Republika<\/p>\n<p>Pokud bude va\u0161e vratka p\u0159ijata, za\u0161leme v\u00e1m p\u0159epravn\u00ed \u0161t\u00edtek pro vr\u00e1cen\u00ed a tak\u00e9 pokyny, jak a kam bal\u00ed\u010dek odeslat. Polo\u017eky zaslan\u00e9 zp\u011bt k n\u00e1m bez p\u0159edchoz\u00ed \u017e\u00e1dosti o vr\u00e1cen\u00ed nebudou p\u0159ijaty. Vezm\u011bte pros\u00edm na v\u011bdom\u00ed, \u017ee pokud zem\u00ed va\u0161eho bydli\u0161t\u011b nen\u00ed \u010cesk\u00e1 republika, m\u016f\u017ee doru\u010den\u00ed va\u0161eho zbo\u017e\u00ed trvat d\u00e9le, ne\u017e se o\u010dek\u00e1v\u00e1.<\/p>\n<p>V p\u0159\u00edpad\u011b jak\u00fdchkoli dotaz\u016f na vr\u00e1cen\u00ed n\u00e1s m\u016f\u017eete kdykoli kontaktovat na adrese support@cryptown.eu.<\/p>\n<p><strong>\u0160KODY A DAL\u0160\u00cd<\/strong><\/p>\n<p>Zkontrolujte pros\u00edm svou objedn\u00e1vku po obdr\u017een\u00ed a okam\u017eit\u011b n\u00e1s kontaktujte, pokud je polo\u017eka vadn\u00e1, po\u0161kozen\u00e1 nebo pokud obdr\u017e\u00edte nespr\u00e1vnou polo\u017eku, abychom mohli probl\u00e9m vyhodnotit a napravit.<\/p>\n<p>N\u011bkter\u00e9 typy polo\u017eek nelze vr\u00e1tit, nap\u0159\u00edklad digit\u00e1ln\u00ed nebo virtu\u00e1ln\u00ed zbo\u017e\u00ed, zbo\u017e\u00ed podl\u00e9haj\u00edc\u00ed rychl\u00e9 zk\u00e1ze (jako jsou potraviny, kv\u011btiny nebo rostliny), vlastn\u00ed produkty (jako jsou speci\u00e1ln\u00ed objedn\u00e1vky nebo personalizovan\u00e9 polo\u017eky) a zbo\u017e\u00ed osobn\u00ed p\u00e9\u010de (jako jsou kosmetick\u00e9 produkty). Rovn\u011b\u017e nep\u0159ij\u00edm\u00e1me vr\u00e1cen\u00ed nebezpe\u010dn\u00fdch materi\u00e1l\u016f, ho\u0159lav\u00fdch kapalin nebo plyn\u016f. Pokud m\u00e1te dotazy nebo obavy t\u00fdkaj\u00edc\u00ed se va\u0161\u00ed konkr\u00e9tn\u00ed polo\u017eky, kontaktujte n\u00e1s.<\/p>\n<p>Bohu\u017eel nem\u016f\u017eeme akceptovat vr\u00e1cen\u00ed zbo\u017e\u00ed ve v\u00fdprodeji ani d\u00e1rkov\u00e9 karty.<\/p>\n<p><strong>V\u00ddM\u011aNY<\/strong><\/p>\n<p>Nejrychlej\u0161\u00edm zp\u016fsobem, jak zajistit, \u017ee dostanete to, co chcete, je vr\u00e1tit polo\u017eku, kterou m\u00e1te, a jakmile bude vr\u00e1cen\u00ed p\u0159ijato, prove\u010fte samostatn\u00fd n\u00e1kup nov\u00e9 polo\u017eky.<\/p>\n<p>Evropsk\u00e1 unie - 3 denn\u00ed lh\u016fta na rozmy\u0161lenou<\/p>\n<p>Bez ohledu na v\u00fd\u0161e uveden\u00e9, pokud je zbo\u017e\u00ed zas\u00edl\u00e1no do Evropsk\u00e9 unie, m\u00e1te pr\u00e1vo zru\u0161it nebo vr\u00e1tit svou objedn\u00e1vku do 3 dn\u016f z jak\u00e9hokoli d\u016fvodu a bez ud\u00e1n\u00ed d\u016fvodu. Jak je uvedeno v\u00fd\u0161e, va\u0161e polo\u017eka mus\u00ed b\u00fdt ve stejn\u00e9m stavu, v jak\u00e9m jste ji obdr\u017eeli, neno\u0161en\u00e1 nebo nepou\u017eit\u00e1, s visa\u010dkami a v p\u016fvodn\u00edm obalu. Budete tak\u00e9 pot\u0159ebovat \u00fa\u010dtenku nebo doklad o koupi.<\/p>\n<p><strong>REKLAMACE<\/strong><\/p>\n<p>Jakmile obdr\u017e\u00edme a zkontrolujeme va\u0161i reklamaci, d\u00e1me v\u00e1m v\u011bd\u011bt, zda byla reklamace schv\u00e1lena \u010di nikoli. V p\u0159\u00edpad\u011b schv\u00e1len\u00ed v\u00e1m budou pen\u00edze automaticky vr\u00e1ceny p\u016fvodn\u00ed platebn\u00ed metodou do 10 pracovn\u00edch dn\u016f. Pamatujte, \u017ee m\u016f\u017ee n\u011bjakou dobu trvat, ne\u017e va\u0161e banka nebo spole\u010dnost vyd\u00e1vaj\u00edc\u00ed kreditn\u00ed kartu zpracuje a ode\u0161le platbu.<\/p>\n<p>Pokud od schv\u00e1len\u00ed va\u0161\u00ed reklamace uplynulo v\u00edce ne\u017e 15 pracovn\u00edch dn\u016f, kontaktujte n\u00e1s na adrese support@cryptown.eu.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>RETURNS We have a 14-day return policy, which means you have 14 days after receiving your item to request a&hellip;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cryptown.eu\/cs\/wp-json\/wp\/v2\/pages\/1495"}],"collection":[{"href":"https:\/\/cryptown.eu\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cryptown.eu\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cryptown.eu\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cryptown.eu\/cs\/wp-json\/wp\/v2\/comments?post=1495"}],"version-history":[{"count":18,"href":"https:\/\/cryptown.eu\/cs\/wp-json\/wp\/v2\/pages\/1495\/revisions"}],"predecessor-version":[{"id":1850,"href":"https:\/\/cryptown.eu\/cs\/wp-json\/wp\/v2\/pages\/1495\/revisions\/1850"}],"wp:attachment":[{"href":"https:\/\/cryptown.eu\/cs\/wp-json\/wp\/v2\/media?parent=1495"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}